Frequently Asked Questions

How does SharecareRx work?

How does SharecareRx work? How can SharecareRx help me save if my insurance covers prescriptions? How do I transfer a prescription? How do I use SharecareRx to save on prescription drugs? How do I make sure my prescription dosage, quantity, or brand is properly selected? What is the customer service phone number? Who can benefit from SharecareRx? Is SharecareRx health insurance? Are there any age or enrollment restrictions? Does my doctor need to know about SharecareRx when writing my prescription? As an employer, how can my company and my employees benefit from SharecareRx? What medications can SharecareRx help with? Will any of my personal information be saved or shared?

Pharmacy

Why can’t I find my pharmacy? What if the pharmacy will not accept my SharecareRx coupon? I want to reuse my SharecareRx coupon but my pharmacy or prescription has changed. Now what? What if I change pharmacies?

How does Pricing work?

How much will SharecareRx cost me? How much can I save with SharecareRx? Why is the price I paid at the pharmacy for my prescription using SharecareRx different than what I was quoted on the website? Does SharecareRx have prices for over-the-counter (OTC) medications? Why does SharecareRx display generics over brand names? Does SharecareRx have prices for international pharmacies? What is the Pharmacy Regular Price (Reg.)? What is the Walmart Generic Price?

SharecareRx Card and Free Coupons

What happens if I lose my SharecareRx coupon/code? Can I get another coupon? Can I use SharecareRx if I have Medicare or Medicaid? Can the members of my family also use my SharecareRx coupon? What if I lose or misplace my SharecareRx savings coupon? Do I need a SharecareRx coupon at the pharmacy to receive my savings? Do I need to print a new SharecareRx coupon every time I fill my prescription? Do SharecareRx coupons expire? Can manufacturer coupons be used with SharecareRx? If I am not a U.S. Citizen, can I use SharecareRx?